Please note, league tickets will be available to forward to guests 5 days prior to the fixture date, for cup games tickets will be available to forward no later than 24 hours ahead of kick-off

In July we held a series of Premium Portal workshops including step by step demonstartions on how to use your Premium Portal.

A recording of the workshop can be viewed below.

Following feedback, fixture details are no longer displayed on the season ticket. You can still find these details within the ticket information in your wallet

iPhone:   
    Open Settings and unhide expired passes in your Wallet. 
    Open the Apple Wallet app and tap ‘View Expired Passes’. 
    Select the relevant pass/ticket and select ‘Unhide’. 
    Return to the main Apple Wallet screen, where your pass/ticket should reappear. 
Android:   
    If your pass/ticket shows as ‘expired’, click ‘Show details’ to activate it. 
    Ensure 'tap and go' is enabled in your NFC settings.

"There has been unexpected error please try to transfer tickets again", 

This error usually appears when the recipient already has a Ticketmaster account associated with the email address provided, but the name on the account does not match the name you have inputted for the transfer.

Ticketmaster requires the name on the transfer to match the name registered to the email address. If they don’t match, the transfer will fail with the error above.

Please double-check the details with your guest to ensure both the name and email match their Ticketmaster account.

You can invite guests and transfer the digital match ticket through your Premium Membership portal. For information on how to invite guests and transfer your ticket please see our helpful how-to-guides. Please note that once a guest has accepted an invitation you will also need to transfer the digital match ticket.

Please note that digital ticket transfers for individual fixtures are available no later than 5 days before the fixture date. 

"There has been unexpected error please try to transfer tickets again", 

This error usually appears when the recipient already has a Ticketmaster account associated with the email address provided, but the name on the account does not match the name you have inputted for the transfer.

Ticketmaster requires the name on the transfer to match the name registered to the email address. If they don’t match, the transfer will fail with the error above.

Please double-check the details with your guest to ensure both the name and email match their Ticketmaster account.

Your digital season ticket(s) will be sent to the email registered to your Premium Membership.
Open the email and scroll down to the bottom where you will see two buttons: Apple Wallet and Google Wallet. Please click the relevant button to your smartphone and follow the on-screen instructions.

For more information about digital ticketing please see the clubs digital ticketing guide. 

As long as your digital ticket is already downloaded and saved in your Apple Wallet or Google Wallet app, you will not require WiFi or phone signal to enter the stadium. While Hill Dickinson Stadium will offer WiFi and a boosted mobile network, we recommend you download your digital ticket to your wallet before arriving at the stadium to reduce your chance of delayed entry. 

As a premium member you are able to transfer your ticket to any guest of your choice. For information on how to transfer your ticket, please see our helpful how-to-guides. 

Yes, if you are bringing the same guest to every fixture, you can share the link to download their digital season pass directly, and you do not have to transfer individual match tickets for each fixture.

There is currently no resale platform for premium members, however premium members have the option of transferring tickets to friends, family or any guest of their choice  if they cannot attend a fixture.

 If you think some of your premium seats are not displayed in your premium ticket transfer portal, please contact the premium membership team here

Please note, only premium seats are availble for transfer within your premium membership portal.

Premium Spaces will be open up to 3 hours before kick-off and remain open for 1 hour after the final whistle. Match-specific opening times will be dependent on kick off time and will be shared ahead of fixture.

You can bring a bag with you on matchday, however the size of bags allowed into the stadium will be limited for safety reasons (no larger than A4 size). 

Members and guests are not permitted to gain re-admittance under any circumstances should they leave the Stadium.

Hill Dickinson Stadium is located to the north of the city centre and is conveniently served by all forms of public transport.

The postcode for the stadium is L3 0BW.

For a comprehensive overview of travel options please click here to visit the clubs travel hub.